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- 7-minute briefings | Croydon Safeguarding
Access quick, easy-to-read 7-minute briefings on key safeguarding topics. Ideal for busy practitioners needing bite-sized learning and updates. Brie fi ngs Hub আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। Case of Concern: Cyrus Cyrus, a non-verbal young person with complex needs, experienced safeguarding risks linked to placement, healthcare, education and coordination. A review examined systemic factors and lessons to improve support for similar children. ১৫ অক্টোবর, ২০২৬ Published: Read review Case of Concern: Christine This briefing draws on learning from an Appreciative Inquiry review into the experiences of “Christine”, a young person who became vulnerable following her primary carer’s imprisonment at the age of 14. ১৭ অক্টোবর, ২০২৫ Published: Read review Case of Concern: Carlos Our latest briefing outlines the case of a 15-year-old young person with a complex history, highlighting the importance of learning from timely, coordinated safeguarding responses. ৭ এপ্রিল, ২০২৫ Published: Read review Protecting Vulnerable Babies Recent reviews continue to highlight recurring safeguarding issues, including information sharing, parental visibility and professional curiosity. The priority now is embedding learning into frontline practice so review findings consistently improve outcomes for children. ১৫ অক্টোবর, ২০২৬ Published: Read review Leadership, Trust & Accountability This briefing is intended for trustees, board members, senior leaders, and individuals in positions of trust. It also supports those who may have concerns about the behaviour or suitability of individuals in trusted roles. ৯ মে, ২০২৫ Published: Read review Case of Concern: Cassie This briefing reflects on a case about a child who experienced multiple incidents requiring intervention and highlighting the need for improved agency coordination. ২০ ডিসেম্বর, ২০২৪ Published: Read review Case of Concern: Camille Camille’s case reveals major gaps in urgent placements, communication, and legal processes, after unsuitable emergency housing led to police involvement and hospital admissions. ১১ ডিসেম্বর, ২০২৫ Published: Read review National Review: John Smyth QC The CSCP Independent Scrutineer reviewed the Church of England's safeguarding practices to ensure robust protection for vulnerable individuals. ৮ এপ্রিল, ২০২৫ Published: Read review National Referral Mechanism The document provides information on the National Referral Mechanism (NRM) in the UK for identifying and supporting victims of modern slavery. ২১ নভেম্বর, ২০২৪ Published: Read review 1 2 3 1 ... 1 2 3 ... 3
- Accessibility Statement | Croydon Safeguarding
Find out how the CSCP website ensures accessibility for all users, including features and ongoing efforts to meet accessibility standards and guidelines. শর্তাবলী The Croydon Safeguarding Children Partnership (CSCP) is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to make our website as accessible and user-friendly as possible, in line with the Web Content Accessibility Guidelines (WCAG) 2.1. This website is run by the Croydon Safeguarding Children Partnership. We want as many people as possible to be able to use this website. For example, this means you should be able to: Navigate most of the website using a keyboard Zoom in up to 200% without the text spilling off the screen Use a screen reader to understand key content Access content across a range of screen sizes and devices We’ve also made the website text as simple as possible to understand. How accessible this website is We know some parts of this website are not fully accessible: Some content does not resize correctly on smaller screens or when zoomed beyond 150% Certain elements have low contrast, which may make it difficult to read for some users The focus indicator is not always clearly visible when navigating via keyboard Some layout features are not fully responsive and can lead to overlapping content Compliance status This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed above. What we’re doing to improve accessibility We are actively working to fix the above issues where possible within the capabilities of the Wix platform. We are regularly testing the website using both the Accessibility Wizard and external tools and will update this statement as improvements are made. Disproportionate burden Some accessibility improvements may require redevelopment outside of our current budget and platform constraints. These include certain structural or layout limitations inherent to the Wix platform. We believe resolving these would be a disproportionate burden at this time, but we are keeping this under regular review. Feedback and contact information If you need information on this website in a different format (e.g. accessible PDF, large print, easy read), please contact: Email: cscp@croydon.gov.uk . We’ll consider your request and get back to you within 10 working days. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility requirements. If you’re not happy with how we respond to your request, contact the Equality Advisory and Support Service (EASS): https://www.equalityadvisoryservice.com/ Preparation of this accessibility statement This statement was prepared on 24th July 2025 It was last reviewed on 24th July 2025. This website was last tested on 25th July 2025, using automated and manual accessibility checking tools.
- Local Authority Designated Officer (LADO | Croydon Safeguarding
Information on managing allegations against professionals working with children, and how to contact Croydon’s LADO. Local Authority Designated Officer (LADO) Managing allegations against adults who work with Children The LADO is responsible for managing allegations against adults who work with children. This includes overseeing investigations and working with multi-agencies including the Police and Children's Social Care to ensure fair and thorough processes are followed. The LADO provides a comprehensive and impartial process for all parties. The Local Authority Designated Officer (LADO) must be alerted when concerns arise regarding a professional or volunteer working with children has: Behaved in a way that has harmed or may have harmed a child. Possibly committed a criminal offence against or related to a child. Behaved towards a child or children in a way that indicates they may pose a risk of harm to children. Behaved in a way that indicates they may not be suitable to work with children. If the allegation meets any of the above criteria, the employer or agency MUST report it to the LADO within one working day. The LADO Referral All documents relating to allegations against adults who work with children should be retained in a secure place and should only be shared with the express agreement of the LADO. Do ensure that urgent medical treatment is sought if required, and that the child is supported. Please record the information and facts given to you as soon as possible. Do not discuss or inform the member of staff concerned that this referral is being made unless advised to by the Local Authority Designated Officer. It is not your duty to investigate the allegation as this may lead to evidence being lost/contaminated or may even put the child, or others, at risk. The referral form is designed for professionals, families, and members of the public. Please state the allegation/safeguarding incident in the description section and the LADO will contact you if more is required. Croydon LADO Contact Details: Jane Rowe Email: lado@croydon.gov.uk Tel: 0208 726 6000 ext. 24817 Managing allegations Download LADO referral form Leadership, Trust & Accountability 7-Minute Briefing: Leadership, Trust, and Accountability This 7-minute briefing is a concise, yet powerful resource designed to reinforce the critical role of leadership, trust, and accountability in safeguarding vulnerable individuals, particularly children and young people. Why This Matters Safeguarding failures in trusted institutions, such as the Church of England’s mishandling of abuse allegations and highlight the catastrophic consequences of weak leadership and systemic neglect. This briefing distils key lessons from past failures and provides actionable steps to ensure your organisation upholds the highest standards of safeguarding. Download 7 Minute Briefing
- FOI Requests | Croydon Safeguarding Children Partnership
Find information on how to submit a Freedom of Information (FOI) request to the CSCP and access previously published data and responses. FOI Requests The Freedom of Information Act 2000 (FOI) provides the public with a general right of access to information held by public bodies, such as local government, the police, the NHS, and state schools. The Croydon Safeguarding Children Partnership (CSCP) is a statutory partnership established under the Children Act 2004 and is not a public authority for the FOI. It is therefore exempt from the duty to provide information under the FOI. Section 3 of the FOI provides that: (2) For this Act, information is held by a public authority if— (a) it is held by the authority, otherwise than on behalf of another person, or (b) another person holds it on behalf of the authority. A FOI request may be made directly to partner agencies of the CSCP. Where a CSCP partner which is deemed to be a public authority under the FOI holds information for its own purposes, then it does so otherwise than on behalf of another person and the information held will be subject to the FOI. However, partners in possession of CSCP minutes, documents, reports etc. are holding this information on behalf of ‘another person’ (the CSCP) and it is therefore not liable to disclosure under a FOI request. Details of how to access information from a public body can be found on the Information Commissioner’s website at https://ico.org.uk/your-data-matters/officialinformation
- About | Croydon Safeguarding Children Partnership
Learn about the CSCP’s mission, statutory partners, and how we work together to safeguard and promote the welfare of children in Croydon. The CSCP Multi-Agency Safeguarding Arrangement আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। View full MASA here The Partnership Structure Lead Safeguarding Partners Lead Safeguarding Partners are the statutory leaders responsible for overseeing and ensuring the effectiveness of local safeguarding arrangements for children. Under the Children Act 2004 (as amended by the Children and Social Work Act 2017), the three statutory safeguarding partners for Croydon are: Elaine Jackson Chief Executive Croydon Council Andrew Bland Chief Executive SWL Integrated Care Board Nick Blackburn Borough Commander Metropolitan Police Dedicated professionals committed to safeguarding children and promoting their welfare through collaborative efforts. Designated Safeguarding Partners Designated Safeguarding Partners are the key link between individual agencies and the safeguarding partnership, ensuring joined-up, effective approaches to protecting children and young people. Name Role Organisation Lewis Collins Detective Superintendent Metropolitan Police June Okochi Director of Quality – Croydon Place SWL Integrated Care Board Stuart Collins Corporate Director for Children, Young People and Education Croydon Council Shelley Davies Director of Education Croydon Council ভাগ করা মূল্যবোধ সকল CSCP সদস্য এই ভাগ করা মূল্যবোধগুলিকে সমুন্নত রাখে এবং সমর্থন করে, তাদের কাজে সেগুলিকে অন্তর্ভুক্ত করে। অংশীদারিত্ব সক্রিয়ভাবে প্রমাণ অনুসন্ধান করে যে কীভাবে এই মূল্যবোধগুলি তার সুরক্ষামূলক কার্যক্রমে প্রদর্শিত এবং অর্জন করা হয়। ফলাফল কেন্দ্রীভূত শিশুর কণ্ঠস্বর Trauma Informed Ownership & Commitment আরও শিশু এবং কিশোর-কিশোরীদের উচ্চ বিদ্যালয় থেকে স্নাতক হতে সাহায্য করুন Holding to Account CSCP Sub-groups The CSCP consists of the following sub-groups, which provide a structured approach to evidence gathering, multi-agency review, and responsive action, all focused on improving outcomes for children. To view descriptions for each group, click on one of the following tabs: The Executive Group The Review Group The Quality Assurance Group The Editorial Group The Executive Group The Review Group The Quality Assurance Group The Editorial Group The Executive Group Provides strategic leadership and oversight for CSCP, ensuring effective multi-agency safeguarding arrangements. Sets priorities, drives accountability, and responds to emerging safeguarding challenges. Meets bi-monthly to review progress and impact. The Editorial Group Monitors the uptake and impact of training, integrating insights from local and national reviews to enhance safeguarding practices. Meets quarterly to ensure ongoing refinement and effectiveness. The Quality Assurance Group Conducts multi-agency audits and performance management to assess the effectiveness of safeguarding arrangements, including Section 11 compliance. Meets bi-monthly to drive continuous improvement. The Review Group Oversees Rapid Reviews and Safeguarding Practice Reviews, commissioning and publishing LCSPRs. Responds to national reviews, ensuring local safeguarding practices align with national findings and recommendations. Meets quarterly to drive learning and improvement. Partnership Activities Links with other Strategic Partnerships Child Death Overview Panel (SWL CDOP) Early Help Partnership Board Corporate Parenting Panel MASH Operational Group Domestic Abuse & Sexual Violence Board Croydon Safeguarding Adults Board Safer Croydon Partnership SEND Board Asylum Seeker/Hotel Safeguarding Group Health & Wellbeing Board 11-25 Strategic Board Wider Partnership Links Bi-Annual Network Meeting Attended by CSCP Executive Officers, CSAB Accountable Officers and SCP Accountable Officers CSCP Focus Events Co-delivered with multi-agency partners to provide an opportunity to network, learn, and reflect. CSCP Annual Conference Attended by broad multi-agencies to review Annual Report. Published Work Annual Report Monthly Newsletter Local Safeguarding Practice Reviews & Briefings Learning from Audits
- Mailing List | Croydon Safeguarding Children Partnership
Sign up to recieve the latest safeguarding updates from Croydon Safeguarding Children Partnership (CSCP). Training and safeguarding resources sent directly to your inbox. Sign up for our newsletter to stay updated! Receive news and training opportunities directly to your inbox. Email* Name of organisation* Join Our Mailing List I would like to join the CSCP mailing list * Join our mailing list
- Annual Reports | Croydon Safeguarding Children Partnership
View CSCP annual reports to learn about our safeguarding progress, performance, and priorities in protecting children and young people in Croydon. Annual Reports আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। CSCP Annual Report 2025/26 CSCP Annual Report CSCP Annual Report CSCP Annual Report 2024/25 CSCP Annual Report CSCP Annual Report SW London CDOP Annual Report 2024/25 SW London CDOP Annual Report SW London CDOP Annual Report Private Fostering Annual Report 2024/25 Private Fostering Annual Report Private Fostering Annual Report CDOP Annual Report 2023/24 CDOP Annual Report CDOP Annual Report LADO Annual Report 2023/24 LADO Annual Report LADO Annual Report
- Education Toolkit | Croydon Safeguarding
Guidance and tools for schools and education professionals to promote safeguarding, early intervention, and safe learning environments. Education Toolkit আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। The Education Toolkit page is where you will find Croydon and Government/DfE guidance to support safeguarding in your school . You will also find referral templates and editable documents to help seek the relevant support and advice for families you work with, these can be accessed via the associated sections below. The content of this page is overseen by the Education Safeguarding Team . If you have any queries or cannot find what you are looking for, please email them directly. Please note this mailbox is not intended for submitting referrals . Guidance on how to refer to specific services can be found within the relevant referral forms. If you are a professional working in education and need advice on a threshold or whether to make a referral, contact the education safeguarding team on the email below: Contact: MASHEducation@croydon.gov.uk Quick Links সম্পর্কে অংশীদারিত্ব New Page Contact us Landing Page রিসোর্স Copy of 7-minute-briefings Local safeguarding practice reviews New Page New Page New Page New Page National Learning New Page New Page Services Projects New Page New Page New Page New Page Policies অংশীদারিত্ব External training providers Training levels News ফাইল শেয়ার Toolkits Parent/Carer Toolkit Youth support map Healthy Relationships Advisory Forum (HRAF) Please complete the criteria checklist and send it with a completed referral form to schoolsafeguardingconcerns@croydon.gov.uk HRAF Referral form⭧ The HRAF is an opportunity to discuss concerns around a child/young person’s behaviour which could have the potential to develop further if not disrupted. It could also be behaviour that is already showing abusive traits within a child / young person’s relationships. The behaviour can be physical, sexual, emotional, or coercive and can be directed towards a ‘partner’, friend, or family member. The forum will be made up of several professionals from non-statutory services who may be able to advise, signpost of offer direct support in extreme cases. Referral deadline Meeting date 20/04/2026 29/04/2026 01/06/2026 08/06/2026 29/06/2026 06/06/2026 Resources Healthy Relationship Advisory Forum Intro⭧ Healthy Relationship Advisory Forum Referral⭧ Leaflet⭧ Taking Action: Croydon's Response to Sexual Abuse in Schools Following the OFSTED review of Sexual Abuse in Schools and Colleges, June 2021, Croydon was proactive in exploring and responding to the issues within our schools. The following documents provides information and guidance about Croydon as well as the wider context of Child-on-Child abuse but also is a practical guide, providing links, resources, slides and more to support schools and colleges in understand and addressing the issues. Resources Review of sexual abuse in schools and colleges - GOV.UK (www.gov.uk)⭧ HSB Model Risk Assessment⭧ Taking Action - Croydon's response to sexual abuse in schools handbook⭧ Staff sexual abuse in schools training slides⭧ Exclusions Please find the Croydon Suspensions and Exclusions documents below. When submitting a Permanent Exclusion Form, kindly ensure you also attach a copy of the exclusion letter that was issued to parents. Resources Permanent Exclusion Notification Form⭧ Suspension Notification Form v.2⭧ Inclusive Practice Forums (formerly known as FAP) Documents and Forms Secondary Inclusive Practice (SIP) Documents SIP Forum Referral Form⭧ Croydon SIP Forum Guidance September 2023⭧ Primary Inclusive Practice Documents Croydon Approach to Primary Exclusion Prevention⭧ PIP Forum Referral Form⭧ Please email all referrals forms to primaryinclusion@croydon.gov.uk by end of the working day deadline for discussion at the next Primary Inclusive Practice Forum. Croydon is proud to host monthly Inclusive Practice Forums for both primary and secondary schools (previously known as the Fair Access Panel or FAP). Secondary Inclusive Practice Forum Dates 2025-26 Fridays 8.30AM - 12.00PM Deadline for Submission of cases (by 5:00 PM) Pre-Sip Date Meeting Date Venue 30/04/2026 05/05/2026 15/05/2026 Oasis Academy Shirley Park 04/06/2026 09/06/2026 12/06/2026 tbc 25/06/2026 30/06/2026 10/07/2026 Harris Beulah Hill Primary Inclusive Practice Forum Dates 2025-26 Wednesdays: 9.00AM - 12.00PM Deadline for Submission of Cases 5pm Meeting Dates Venue 29/04/2026 06/05/2026 Bernard Weatherill House (Room 1.21) 22/05/2026 03/06/2026 Bernard Weatherill House (TBC) 24/06/2026 01/07/2026 Bernard Weatherill House (TBC) School and College Safeguarding: Government and DfE Guidelines Resources Keeping Children Safe in Education⭧ Information Sharing⭧ CSCP Safeguarding Theme: Information Sharing⭧ Croydon Model - Safeguarding Policy⭧ Prevent duty guidance: for England and Wales (accessible) - GOV.UK (www.gov.uk)⭧ FGM Mandatory Reporting - Procedural Information⭧ Searching Screening Confiscation Guidance⭧ When to call Police - Guidance for Schools and Colleges⭧ Section 11 Safeguarding Audit Reports The Croydon Safeguarding Children Partnership (CSCP) is committed to ensuring the safety and well-being of all children across the borough. The following reports, produced by the Croydon Education Safeguarding Team, provide a comprehensive overview of findings from the annual school safeguarding self-assessment audit. These reports highlight key trends, strengths, and areas for development identified across Croydon schools. By sharing these insights, we aim to support continuous improvement and promote best practice in safeguarding within education settings. Download/View: Safeguarding Audit Report 2024⭧ Online Safety Guidance Pack The Online Safety Local Authority Guidance supports schools and colleges to ensure student safety. It aligns with key statutory guidelines, including 'Working Together to Safeguard Children', 'Keeping Children Safe in Education', and the 'Online Safety Bill 2023'. This resource is crucial for meeting the welfare needs of students in the digital age Download/View: Croydon Online Safety Guidance⭧ Supporting LGBTQ+ Students in Schools and Colleges This guidance aims to support and educate against harmful views towards our LGBTQ+ students and their families, ensuring schools and colleges fulfil their duty of care as outlined in the Children’s Act 1989⭧ . Download/View: Supporting LGBTQ+ Students in Schools and Colleges⭧
- Report a concern about a child | Croydon Safeguarding
How to report safeguarding concerns about a child in Croydon, including emergency contacts and referral forms. About Who are CSCP Multi-agency Safeguarding Arrangement Annual Reports FOI Requests Contact us Review Hub Learning & Reviews The SPR Process Safeguarding Practice Reviews Briefings Hub National Learning Child Death Reviews Safeguarding Themes Information sharing Seeing the whole child Serious Youth Violence Domestic Abuse Understanding adolescent suicide Guidance & Policy Guidance for Professionals Report a concern about a child Escalation and Resolution Policy The LADO Information Sharing Duty Neglect Strategy Thresholds & Referrals Policies Toolkits for Practitioners Toolkit for Schools and Colleges Training Safeguarding Training Post-Training Resource Hub Become a GCP2 licenced practitioner Training levels Terms & Conditions News Safeguarding News Newsletter Library Join our mailing list Search Members only IMMEDIATE DANGER? If a child is at immediate risk of harm, call the police on 999 right now. Report a Concern about a Child If you are worried that a child or young person in Croydon is being neglected or harmed, please use the options below to find the right support. Public Guidance For Professionals Am I reporting the right thing? Often concerns are worrying, but you might need more advice. The NSPCC are skilled in helping to triage concerns and are a good contact point, especially during an incident that is concerning, but not urgent call 0808 800 5000 or email help@nspcc.org.uk Anonymous Reporting You can make a referral anonymously if you are concerned that calling us could put you in a difficult position. Croydon Family Hub Unless it's an urgent safeguarding concern, another point of contact for support is the Croydon Family Hub . Early Help Directory Before making a referral, check if there are community services that can provide support to the child, young person and/or their family Browse Local Support Directory > Outside of Croydon If you are concerned about a child living outside of Croydon, please contact the Local Safeguarding Children Partnership (LSCP) for that area or the NSPCC for advice and support. Guidance on Recording the Level of Concern Ensure that your assessment of the level of concern is clearly evidenced and proportionate to the London Child Protection Procedures (LCPP) . You can also access the Threshold Guidance in this section. The guidance should be used to support your decision making and to determine the level of intervention that is most appropriate for the child. Referral Toolkit Access the full Referral Toolkit below: Download Referral Toolkit Croydon Family Hub Unless it's an urgent safeguarding concern, your initial point of contact for support should be the Croydon Family Hub . Early Help Directory Before making a referral, check if there are community services that can provide support to the child, young person and/or their family Browse Local Support Directory > Outside of Croydon If you are concerned about a child living outside of Croydon, please contact the Local Safeguarding Children Partnership (LSCP) for that area or the NSPCC for advice and support Croydon Helplines Urgent Safeguarding For concerns that require a same-day response (Mon-Fri, 9am - 5pm) 0208 255 2888 MASH CONSULTATION LINE Call MASH Now Safeguarding Lead Referrals The standard path for professionals. actioned within one working day. Requirement You must review the Thresholds before submission to ensure your referral meets the criteria for statutory intervention. Start a Referral ↗️ Evenings & Weekends Concerns that cannot wait until the next working day 0208 726 6400 Press OPTION 5 Contact Duty Team IMPORTANT NOTICE IMPORTANT NOTICE PLEASE DO NOT SEND REFERRALS VIA EMAIL All referrals and information requests must be submitted through the MASH portal. Emails to the MASH inbox will not be responded to. Allocated Social Workers: Contact them directly to leave messages. MASH cannot forward these emails. Professional Enquiries : If checking for an allocated worker, contact your Designated Safeguarding Lead (DSL). Still waiting? If you need to identify a child's worker, email: intakebusinesssupport@croydon.gov.uk
- Discover Safeguarding Insights | Newsletter Library by CSCP
Explore the Croydon Safeguarding Children Partnership newsletter archive for updates, training opportunities, and insights into safeguarding initiatives supporting children and families in Croydon. Newsletter Library Stay connected and informed with our archived newsletters, where you can access key updates on the latest safeguarding news from the CSCP. These newsletters are a valuable resource to help stay abreast of important developments and insights. We encourage you to explore the archives and keep your knowledge current. Your engagement is essential in fostering a safe community. Click on the date below to view the newsletter for the respective month. January 2026 February 2026 March 2026 April 2026 May 2026 June 2026 July 2026 August 2026 September 2026
- Child Death Reviews | Croydon Safeguarding
SPRs are commissioned when a child dies or is seriously harmed, identifying ways to strengthen safeguarding. Explore local and national lessons to improve policy and practice. What happens when a child dies We understand that reporting the death of a child is an incredibly difficult and sensitive task. The following guidance aims to provide the important steps to help ensure the right support and learning can follow. If you are a professional needing to report a child’s death, please complete the eCDOP form using the link below, so that the appropriate agencies are notified and the necessary review processes can begin. Please remember, it is a statutory requirement to notify CDOP of all child deaths from birth up to their 18th birthday. If multiple agencies are involved, please liaise to agree which one will submit the notification. However, unless you know someone else has already done so, please notify CDOP with as much information as possible. Note: Only complete a notification form if you are registering a death for the first time. Complete eCDOP form here⭧ Once submitted, a coordinator will contact all professionals and agencies who were involved with the child or family. Those identified will be sent a reporting form to complete and return as soon as possible to support the review process. If abuse or neglect is suspected as a possible cause of death, the Child Death SPOC will inform the Head of Safeguarding for Children and Business Manager of CSCP who will then log a Serious Incident Notification⭧ . Child Death Reviews The Child Death Review process applies to all children, defined by the Children Act 1989 as individuals under 18 years of age. A review should be conducted for every child death, regardless of the cause. This includes the death of any live-born baby for whom a death certificate has been issued. Croydon is part of the Southwest London Child Death Overview Panel (SWL CDOP), which also includes the boroughs of Sutton, Merton, Wandsworth, Richmond, and Kingston. All child deaths of Croydon residents will be reviewed by Croydon / SWL CDOP. Prior to review at the SWL CDOP, there will have been a Joint Agency Response (JAR) meeting IF the JAR criteria are met. This must be held within 5 working days of a child’s death. The Joint Agency Response meeting is chaired by the Designated Doctor for Child Death Reviews. Joint Agency Response (JAR) criteria are set out in Working Together 2026⭧ . A JAR is required if a child’s death: is or could be due to external causes is sudden and there is no immediately apparent cause (including sudden unexpected death in infancy/childhood) occurs in custody, or where the child was detained under the Mental Health Act occurs where the initial circumstances raise any suspicions that the death may not have been natural occurs in the case of a stillbirth where no healthcare professional was in attendance. All child deaths will be subject of a Child Death Review Meeting (CDRM). The CDRM is chaired by a Consultant Paediatrician from Croydon University Hospital. This is the multi-professional meeting that takes place prior to the child death review partners review (SWL CDOP). At the meeting, all matters relating to an individual child’s death are discussed by professionals involved with the case. Learning from cases will be published in an annual report this data is also shared with the National Child Mortality Database. eCDOP form child death review process What professionals need to complete Professionals who receive a reporting form are asked to review their agency’s case records for the child or family members. Any information known to them or their organisation should be included on the form. If certain details are not available, please make a note of this on the form, rather than leaving any sections blank. Supporting guides Please read the following useful guides to learn more: eCDOP B Report Form User Guide (PDF, 463KB)⭧ Child Death Reporting Form Flowchart (PDF, 107KB)⭧ when-a-child-dies-leaflet-NCMD.pdf⭧ For further detailed information about child death reviews read the child death review statutory and operational guidance. Croydon SPOC for Child Deaths contact details Email: CDOPCroydon@croydon.gov.uk Resources Southwest London CDOP Annual Report 2023-24⭧ Samaritans Bereavement Support ⭧ Lullaby Trust⭧ National Child Mortality Database (NCMD)⭧ Guidance⭧ cdop resources
- The Safeguarding Practice Review Process | Croydon Safeguarding
SPRs are commissioned when a child dies or is seriously harmed, identifying ways to strengthen safeguarding. Explore local and national lessons to improve policy and practice. The Safeguarding Practice Review Process The Review Group Purpose & Accountability Local Safeguarding Children Practice Reviews (LSCPRs) are commissioned when a child dies or is seriously harmed, to identify how safeguarding practices can be strengthened. While the learning is rooted in local experience, it often has wider significance for professionals working with children and families, as well as for government and policy development. Understanding systemic issues—and identifying where practice or policy needs to adapt—is vital to creating a responsive, learning-led safeguarding system. This work is led by the Review Group, which reports to the CSCP Executive Group through quarterly updates and Review Summaries. Roles & Responsibilities The Review Group is tasked to: Identify serious child safeguarding incidents where a review would raise issues of importance in Croydon Commission an oversee reviews for those cases they consider it appropriate Ensure that action plans are drawn up in response to reviews, and that reviews are diligently followed to enhance processes and improve outcomes for children and young people. Each Review Group member is tasked to: Take responsibility for the timely completion of the Rapid Review Information Request/IMRs/other documents required by the review coordinator. The forms may be completed by a relevant professional from their organisation, but the Review Group member is responsible for making contact with that professional as well as the quality and standard of the report. Liaising with the professionals from their organisation, who had contact with the child or family subject to the review, to ensure feedback about the purpose and outcomes of any review. Liaising with relevant professionals within their organisation, to determine whether they should attend review panels or other meetings (agreement from the Chair of these meetings will need to be sought by the coordinator) Informing their organisation’s press office and ensuring any communication about publication of any review is shared with their organisation. Prepare for all meetings by reading papers in advance and, by sending papers or reports in accordance with deadlines set by the coordinators. Attend review meetings or ensure a proxy of similar seniority attends in their place. Follow up actions arising from meetings to be addressed between meetings and in accordance with deadlines set by coordinators. Be involved in safeguarding learning and practice improvement, Take responsibility to influence their own agency/service safeguarding learning approach and implementation To report on the sharing of/impact of learning in their organisation Membership & Quoracy Membership will be formed of representatives of the three statutory safeguarding partners plus representation from other relevant agencies as follows: Introduction Roles & Responsibilities Rotating Chair from CSC/Police/Health Rotating Deputy Chair from CSC/Police/Health CAMHS / South London and Maudsley (SLAM) Associate Director Safegaurding Lead Croydon Health Services (CHS) Named Nurse for Safeguarding Croydon Council: Housing Public Health Principle Independent Scrutineer Young scrutineer (post currently vacant) Croydon Council: CYPE Head of Service: Early Help & Children's Social Care QA / Performance Improvement Manager Croydon Integrated Care Board (ICB) Designated Doctor for Child Protection Designated Nurse for Safeguarding Children Metropolitan Police Detective Inspector CSCP Business Team Project Officer Business support Croydon Council: CYPE Youth Justice Service Director of Education Service Manager Early Years / PAIRS Croydon Council: Housing Safeguarding Lead (Post currently vacant) Review Oversight Quoracy is achieved by the attendance of: Croydon Children’s Social Care, Croydon Health (ICB), & the Police. Frequency & Standing Items Frequency - The Safeguarding Practice Review Group will meet six times a year / bi-monthly. Standing Items include: Summary of Reviews Partnership updates Confirmation of previous minutes & actions. The Meeting Schedule (circulated with papers) The Chair is rotated, agreed in advance as per the Meeting Schedule These terms of reference should be updated every 2 years. Review Oversight The Review Group has oversight of: Stage 3 and above Escalations Case of Concerns (CoC) Rapid Reviews (RR) Local Safeguarding Children Practice Reviews (LSCPR) The L&D Project Officer produces a bi-monthly report which summarises all reviews, the current progress as well as provides data to support greater understanding of the themes and features of safeguarding reviews. This oversight will influence the training offered by the CSCP. The Review Group will agree the methodology to be used for each review; this decision may be influenced by: Known areas of improvement needed, including where those improvements have been previously identified. Re-occurring themes in safeguarding and promotion of the welfare of children. Concerns regarding effectiveness of agencies working together and associated procedures. Concern about the actions of a single agency and relevant procedures. Where there has been no agency involvement, and this gives safeguarding partners cause for concern. Where more than one local authority, police area, or ICB is involved, particularly where families have moved around. Recommendations from the National Child Safeguarding Practice Review Panel to undertake a review. The CSCP conduct statutory and non-statutory reviews depending on the severity of harm and the likelihood of eliciting new learning to support better practice and outcomes for children. CSCP Review Process Escalation Policy Escalation Policy The Escalation Policy is designed to help professionals who encounter disagreements about a course of action. It provides a framework for managing necessary conversations and escalating unresolved issues. View full policy here: CSCP Escalation and Resolution Policy⭧ The CSCP tracks all escalations that reach Stage 3 . Whether the matter is resolved at this stage or not, it is essential that a copy of the escalation is sent to CSCP@croydon.gov.uk. Review Types This section sets out the structured process for managing a Case of Concern, detailing how agencies can initiate referrals using the designated form and outlining the subsequent escalation pathways. It also provides comprehensive guidance on the procedures for Serious Incident Notifications (SIN), Rapid Reviews (RRs), and Local Safeguarding Children Practice Reviews (LSCPRs), supporting professionals to navigate each stage of the child safeguarding review framework with confidence and clarity. SIN RR and LCSPR Decisions The following guidance describes the decision-making process for Serious Incident Notifications, Rapid Reviews and Local Child Safeguarding Practice Reviews. View full guidance here: CSCP Review Decision Guidance ⭧ Review Types CSCP Case Decisions (COC) Case of Concern A Case of Concern is identified when a case does not meet the threshold for a Significant Incident Notification (SIN) or a LSCPR but still presents valuable opportunities for multi-agency learning. These cases typically involve near-miss safeguarding incidents where serious practice issues are identified, though the matter is not considered time-critical. This process helps to ensure that even lower-threshold cases contribute to continuous learning and improvement across the safeguarding system. To raise a case of concern please refer to the Case of Concern Policy: click here to download referral form ⭧ (SIN) Serious Incident Notification A SIN is a statutory duty on the local authority when certain criteria are met. 16C (1) of the Children Act 2004 (as amended by the Children and Social Work Act 2017) states: Where a local authority in England knows or suspects that a child has been abused or neglected, the local authority must notify the Child Safeguarding Practice Review Panel if: (a) the child dies or is seriously harmed in the local authority's area (b) while normally resident in the local authority's area, the child dies or is seriously harmed outside England The death of a Care leavers under the age of 25 must also be notified, this notification does not automatically trigger a Rapid Review and may require liaison with the Croydon Adult Safeguarding Board (CSAB). Though the responsibility to notify rests on the local authority, it is for all three safeguarding partners to agree which incidents should be notified in their local area. SINs should be notified to the National Panel within 5 days of the local authority becoming aware of the incident that led to the child death or serious harm. (RR) Rapid Review If a SIN is reported for a child under 18, there must be a Rapid Review within 15 working days. A SIN always results in Rapid Review. The purpose of the Rapid Review is to: a) gather the facts about the case, as far as they can be readily established b) discuss whether any immediate action is needed to ensure children’s safety and share any learning appropriately c) consider the potential for identifying improvements to safeguard and promote the welfare of children d) decide what steps they should take next, including whether to undertake a full LSCPR Even if the criteria for a SPR are met, commissioning one is not mandatory. The Rapid Review Process is coordinated by the CSCP Business Team. Professionals are expected to complete the required template within the specified timescales, attend the Rapid Review meeting, and ensure the learning is shared with their respective agencies. (LCSPR) Local Child Safeguarding Practice Review LSCPRs are about promoting and sharing information about improvements, both within the area and potentially beyond, so the safeguarding partners must publish the report, unless they consider it inappropriate to do so. The CSCP Business Team will co-ordinate the SPR process. Professionals will be required to complete relevant templates, attend panel meetings specific to the review and share the learning with their agencies. Find a LCSPR here


