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Guidance and tools for schools and education professionals to promote safeguarding, early intervention, and safe learning environments. Education Toolkit আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। The Education Toolkit page is where you will find Croydon and Government/DfE guidance to support safeguarding in your school . You will also find referral templates and editable documents to help seek the relevant support and advice for families you work with, these can be accessed via the associated sections below. The content of this page is overseen by the Education Safeguarding Team . If you have any queries or cannot find what you are looking for, please email them directly. Please note this mailbox is not intended for submitting referrals . Guidance on how to refer to specific services can be found within the relevant referral forms. If you are a professional working in education and need advice on a threshold or whether to make a referral, contact the education safeguarding team on the email below: Contact: MASHEducation@croydon.gov.uk Click on a button below to access the right guidance: সম্পর্কে অংশীদারিত্ব New Page Contact us Landing Page রিসোর্স Copy of 7-minute-briefings Local safeguarding practice reviews New Page New Page New Page New Page National Learning New Page New Page Services Projects New Page New Page New Page New Page Policies অংশীদারিত্ব External training providers Training levels News ফাইল শেয়ার Toolkits Parent/Carer Toolkit Youth support map Healthy Relationships Advisory Forum (HRAF) Please complete the criteria checklist and send it with a completed referral form to schoolsafeguardingconcerns@croydon.gov.uk HRAF Referral form The HRAF is an opportunity to discuss concerns around a child/young person’s behaviour which could have the potential to develop further if not disrupted. It could also be behaviour that is already showing abusive traits within a child / young person’s relationships. The behaviour can be physical, sexual, emotional, or coercive and can be directed towards a ‘partner’, friend, or family member. The forum will be made up of several professionals from non-statutory services who may be able to advise, signpost of offer direct support in extreme cases. Referral deadline Meeting date 20/04/2026 29/04/2026 01/06/2026 08/06/2026 29/06/2026 06/06/2026 Resources Healthy Relationship Advisory Forum Intro Healthy Relationship Advisory Forum Referral Leaflet Taking Action: Croydon's Response to Sexual Abuse in Schools Following the OFSTED review of Sexual Abuse in Schools and Colleges, June 2021, Croydon was proactive in exploring and responding to the issues within our schools. The following documents provides information and guidance about Croydon as well as the wider context of Child-on-Child abuse but also is a practical guide, providing links, resources, slides and more to support schools and colleges in understand and addressing the issues. Resources Review of sexual abuse in schools and colleges - GOV.UK (www.gov.uk) HSB Model Risk Assessment Taking Action - Croydon's response to sexual abuse in schools handbook Staff sexual abuse in schools training slides Exclusions Please find the Croydon Suspensions and Exclusions documents below. When submitting a Permanent Exclusion Form, kindly ensure you also attach a copy of the exclusion letter that was issued to parents. Resources Permanent Exclusion Notification Form Suspension Notification Form v.2 Inclusive Practice Forums (formerly known as FAP) Documents and Forms Secondary Inclusive Practice (SIP) Documents SIP Forum Referral Form Croydon SIP Forum Guidance September 2023 Primary Inclusive Practice Documents Croydon Approach to Primary Exclusion Prevention PIP Forum Referral Form Please email all referrals forms to primaryinclusion@croydon.gov.uk by end of the working day deadline for discussion at the next Primary Inclusive Practice Forum. Croydon is proud to host monthly Inclusive Practice Forums for both primary and secondary schools (previously known as the Fair Access Panel or FAP). Secondary Inclusive Practice Forum Dates 2025-26 Fridays 8.30AM - 12.00PM Deadline for Submission of cases (by 5:00 PM) Pre-Sip Date Meeting Date Venue 30/04/2026 05/05/2026 15/05/2026 Oasis Academy Shirley Park 04/06/2026 09/06/2026 12/06/2026 tbc 25/06/2026 30/06/2026 10/07/2026 Harris Beulah Hill Primary Inclusive Practice Forum Dates 2025-26 Wednesdays: 9.00AM - 12.00PM Deadline for Submission of Cases 5pm Meeting Dates Venue 29/04/2026 06/05/2026 Bernard Weatherill House (Room 1.21) 22/05/2026 03/06/2026 Bernard Weatherill House (TBC) 24/06/2026 01/07/2026 Bernard Weatherill House (TBC) School and College Safeguarding: Government and DfE Guidelines Resources Keeping Children Safe in Education Information Sharing CSCP Safeguarding Theme: Information Sharing Croydon Model - Safeguarding Policy Prevent duty guidance: for England and Wales (accessible) - GOV.UK (www.gov.uk) FGM Mandatory Reporting - Procedural Information Searching Screening Confiscation Guidance When to call Police - Guidance for Schools and Colleges Section 11 Safeguarding Audit Reports The Croydon Safeguarding Children Partnership (CSCP) is committed to ensuring the safety and well-being of all children across the borough. The following reports, produced by the Croydon Education Safeguarding Team, provide a comprehensive overview of findings from the annual school safeguarding self-assessment audit. These reports highlight key trends, strengths, and areas for development identified across Croydon schools. By sharing these insights, we aim to support continuous improvement and promote best practice in safeguarding within education settings. Download/View: Safeguarding Audit Report 2024 Online Safety Guidance Pack The Online Safety Local Authority Guidance supports schools and colleges to ensure student safety. It aligns with key statutory guidelines, including 'Working Together to Safeguard Children', 'Keeping Children Safe in Education', and the 'Online Safety Bill 2023'. This resource is crucial for meeting the welfare needs of students in the digital age Download/View: Croydon Online Safety Guidance Supporting LGBTQ+ Students in Schools and Colleges This guidance aims to support and educate against harmful views towards our LGBTQ+ students and their families, ensuring schools and colleges fulfil their duty of care as outlined in the Children’s Act 1989 . Download/View: Supporting LGBTQ+ Students in Schools and Colleges

Explore the Croydon Safeguarding Children Partnership newsletter archive for updates, training opportunities, and insights into safeguarding initiatives supporting children and families in Croydon. Newsletter Library Stay connected and informed with our archived newsletters, where you can access key updates on the latest safeguarding news from the CSCP. These newsletters are a valuable resource to help stay abreast of important developments and insights. We encourage you to explore the archives and keep your knowledge current. Your engagement is essential in fostering a safe community. 2026 Click on the date below to view the newsletter for the respective month. January 2026 February 2026 March 2026 April 2026 2025 April 2025 May 2025 June 2025

How to report safeguarding concerns about a child in Croydon, including emergency contacts and referral forms. About Who are CSCP Multi-agency Safeguarding Arrangement Annual Reports FOI Requests Contact us Review Hub Learning & Reviews The SPR Process CSCP Safeguarding Practice Reviews 7-minute briefings National Learning Child Death Reviews Safeguarding Themes Information sharing Seeing the whole child Serious Youth Violence The Multi-Agency and Domestic Abuse Understanding adolescent suicide Guidance & Policy Guidance for Professionals Report a concern about a child Escalation and Resolution Policy The LADO Information Sharing Protocol Neglect Strategy Thresholds & Referrals Policies Toolkits for Practitioners Toolkit for Schools and Colleges Training Safeguarding Children Training Post-Training Resource Hub Become a GCP2 licenced practitioner Training levels Terms & Conditions News Safeguarding News Newsletter Library Join our mailing list Search Members only IMMEDIATE DANGER? If a child is at immediate risk of harm, call the police on 999 right now. Report a Concern about a Child If you are worried that a child or young person in Croydon is being neglected or harmed, please use the options below to find the right support. Public Guidance For Professionals Am I reporting the right thing? A concern should relate to a child who is suffering harm, neglect, or abuse, or a child under significant stress due to family situations. Anonymous Reporting You can make a referral anonymously if you are concerned that calling us could put you in a difficult position. Croydon Family Hub Unless it's an urgent safeguarding concern, your initial point of contact for support should be the Croydon Family Hub . Early Help Directory Before making a referral, check if there are community services that can provide support to the child, young person and/or their family Browse Local Support Directory > Outside of Croydon If you are concerned about a child living outside of Croydon, please contact the Local Safeguarding Children Partnership (LSCP) for that area or the NSPCC for advice and support. Guidance on Recording the Level of Concern Ensure that your assessment of the level of concern is clearly evidenced and proportionate to the London Child Protection Procedures (LCPP) . You can also access the Threshold Guidance in this section. The guidance should be used to support your decision making and to determine the level of intervention that is most appropriate for the child. Referral Toolkit Access the full Referral Toolkit below: Download Referral Toolkit Croydon Family Hub Unless it's an urgent safeguarding concern, your initial point of contact for support should be the Croydon Family Hub . Early Help Directory Before making a referral, check if there are community services that can provide support to the child, young person and/or their family Browse Local Support Directory > Outside of Croydon If you are concerned about a child living outside of Croydon, please contact the Local Safeguarding Children Partnership (LSCP) for that area or the NSPCC for advice and support Urgent Safeguarding For concerns that require a same-day response (Mon-Fri, 9am - 5pm) 0208 255 2888 MASH CONSULTATION LINE Call MASH Now Safeguarding Lead Referrals The standard path for professionals. actioned within one working day. Requirement You must review the Thresholds before submission to ensure your referral meets the criteria for statutory intervention. Start a Referral ↗️ Evenings & Weekends Concerns that cannot wait until the next working day 0208 726 6400 Press OPTION 5 Contact Duty Team IMPORTANT NOTICE IMPORTANT NOTICE PLEASE DO NOT SEND REFERRALS VIA EMAIL All referrals and information requests must be submitted through the MASH portal. Emails to the MASH inbox will not be responded to. Allocated Social Workers: Contact them directly to leave messages. MASH cannot forward these emails. Professional Enquiries : If checking for an allocated worker, contact your Designated Safeguarding Lead (DSL). Still waiting? If you need to identify a child's worker, email: intakebusinesssupport@croydon.gov.uk

Guidance for professionals on making safeguarding referrals to Croydon MASH and understanding the London Continuum of Need, ensuring referrals are consistent, evidence based and aligned to the correct threshold. Thresholds and Referrals If you work with children, young people, or families in Croydon, it’s important to know how and when to make a referral when concerns arise. What is a Threshold Thresholds help professionals decide what level of support or intervention a child or family may need. They ensure concerns are assessed consistently across agencies by setting out the different levels of need, harm, and risk, and helping practitioners determine whether Early Help, targeted intervention, or statutory social care involvement is appropriate. Understanding thresholds is essential before making a referral to the Croydon Multi-Agency Safeguarding Hub (MASH). A referral is made when a professional shares concerns about a child’s welfare or safety that may meet the threshold for statutory assessment. Referrals may be based on: Observed harm or risk of harm Concerns about neglect, abuse, or unmet needs Escalation from Early Help or support services The MASH brings together professionals from social care, police, health, education, and other services to share information, assess risk, and make timely decisions. Applying thresholds correctly helps ensure children receive the right help at the right time. Understanding Thresholds of Need Before making a referral, it is important to understand the level of need or risk. Across London, professionals use a shared framework called the Continuum of Need, which helps determine the most appropriate support for each child and family. Practitioners in Croydon should refer to the London Safeguarding Continuum of Need Matrix to identify the correct threshold before submitting a referral. This ensures that decisions are consistent, evidence based and aligned to the level of need identified. Using the matrix supports effective professional judgement and strengthens the quality of information shared with the MASH. View the Threshold Continuum of Need Matrix ↗ Thresholds Continuum of Need Matrix Title Description Example Level 1 - Universal Needs met by universal services such as schools, GPs, and Family Hubs. Child is healthy, attending school regularly, supported by parents. Level 2 - Early Help Emerging worries that can be addressed with targeted support. Family experiencing difficulties with housing or parenting. Level 3 - Child in Need Complex or multiple needs requiring a statutory Children’s Social Care assessment (Section 17, Children Act 1989). Ongoing neglect concerns, or a child needing coordinated multi-agency support. Level 4 - Child Protection Acute risk of significant harm requiring urgent intervention (Section 47, Children Act 1989). Child experiencing physical or sexual abuse, or severe neglect. Making Effective Referrals in Croydon Your first point of call for understanding thresholds and making a referral Effective safeguarding relies on professionals and community organisations recognising concerns early, understanding levels of need, and knowing how to act. To support this, the CSCP has developed the Referral Guidance Toolkit, a practical resource designed to help you navigate the referral process with confidence. This toolkit should be your first point of call when you are considering making a referral to the MASH. It brings together essential information on thresholds of need, signs of harm, professional curiosity, and the key components of a high-quality referral. Whether you work in health, education, early years, youth services, the voluntary sector, faith communities, or any other organisation supporting children and families, this toolkit offers clear, accessible guidance tailored for Croydon’s multi-agency workforce. What the toolkit will help you do Understand and apply the London Child Protection Procedures Thresholds of Need within a Croydon context. Identify when a concern requires Early Help, targeted support, or statutory social care involvement. Know what information MASH needs to make safe, timely decisions. Strengthen your professional judgment and avoid over-reliance on copying threshold descriptors. Record concerns clearly, factually, and proportionately. Improve the quality and consistency of referrals across all agencies, large and small. Why this toolkit matters High-quality referrals directly impact the timeliness and effectiveness of safeguarding responses. Clear, well-evidenced information enables MASH to apply thresholds correctly, assess risk, and allocate the right support. For smaller organisations who may not hold detailed records, the toolkit provides practical tips on what to include, how to gather essential information, and how to articulate concerns in a way that supports safe decision-making. Download the Referral Guidance Toolkit (PPTX) (click on image to enlarge) What’s included The CSCP Referral Guidance Toolkit is provided as an easy-to-use resource available as a PowerPoint or PDF, designed for personal reference, staff training, and supervision discussions. It can be used flexibly within teams to build confidence, support reflective practice, and ensure consistent application of thresholds across all agencies. The toolkit contains: A clear explanation of thresholds and how they apply Guidance on recognising concerns and applying professional curiosity Step-by-step instructions for making a MASH referral What to do if you do not have complete information Examples of poor and high-quality referrals A simple decision-making flowchart Guidance for smaller organisations, youth settings, and community groups Key contacts, follow-up expectations, and good recording practice A glossary of services and teams Links to additional resources, including threshold guidance and professional curiosity training Who should use it This toolkit is designed for: Practitioners making referrals as part of their role New starters completing safeguarding induction Organisations wanting to strengthen internal safeguarding procedures Any professional working with or supporting children, young people, or families in Croydon

View CSCP annual reports to learn about our safeguarding progress, performance, and priorities in protecting children and young people in Croydon. Annual Reports আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। 2024/25 CSCP Annual Report View / Download 2024/25 SW London CDOP Annual Report View / Download 2024/25 Private Fostering Annual Report View / Download 2023/24 CSCP Annual Report View / Download 2023/24 CDOP Annual Report View / Download 2023/24 LADO Annual Report View / Download

Croydon Safeguarding Children Partnership (CSCP) promotes child safety through multi-agency collaboration, training, and safeguarding resources to protect children from harm and improve safeguarding practices across Croydon. সুরক্ষা সকলের। আপনি কি শিশুর নিরাপত্তা নিয়ে চিন্তিত? সাম্প্রতিক খবর বহু-সংস্থার সহযোগিতার মাধ্যমে, আমরা সম্মুখ সারির অনুশীলন উন্নত করার জন্য প্রশিক্ষণ কর্মসূচি, সুরক্ষা নীতি এবং সচেতনতা প্রচারণা তৈরি করি। আরও বিস্তারিত! আমাদের লক্ষ্য ক্রয়ডন সেফগার্ডিং চিলড্রেন পার্টনারশিপ (CSCP) শিশুদের সুরক্ষার জন্য প্রতিশ্রুতিবদ্ধ যাতে প্রতিটি শিশু নিরাপদ, সমর্থিত এবং ক্ষতিমুক্তভাবে বেড়ে ওঠে। আরও বিস্তারিত! অংশ নিন আমি একটি অনুচ্ছেদ। আপনার নিজস্ব লেখা যোগ করতে এবং আমাকে সম্পাদনা করতে এখানে ক্লিক করুন। এটা সহজ। আপনার নিজস্ব বিষয়বস্তু যোগ করতে এবং ফন্টে পরিবর্তন করতে কেবল "টেক্সট সম্পাদনা করুন" এ ক্লিক করুন অথবা আমাকে ডাবল ক্লিক করুন। আরও বিস্তারিত! সাম্প্রতিক খবর আমি একটি অনুচ্ছেদ। আপনার নিজস্ব লেখা যোগ করতে এবং আমাকে সম্পাদনা করতে এখানে ক্লিক করুন। এটা সহজ। আপনার নিজস্ব বিষয়বস্তু যোগ করতে এবং ফন্টে পরিবর্তন করতে কেবল "টেক্সট সম্পাদনা করুন" এ ক্লিক করুন অথবা আমাকে ডাবল ক্লিক করুন। আরও বিস্তারিত! Latest News Family First Partnership Update New Programme Guide Published Read more Updated Safeguarding Procedures Revised practice guidance published by London Safeguarding Children Partnership Read more Croydon’s new approach to tackle health inequalities and improve lives Croydon’s Director of Public Health is calling for coordinated action to tackle health inequalities Read more আমাদের অংশীদাররা

Guidance on safe and effective information sharing in safeguarding. Understand legal frameworks, consent, and best practices to protect vulnerable individuals. Information Sharing and Professional Curiosity Effective safeguarding relies on timely information sharing and a culture of professional curiosity. These principles are vital for identifying risks, protecting children, and ensuring coordinated multi-agency responses. The following findings have been drawn from a series of local safeguarding briefings that highlight the importance of professional curiosity, accurate information sharing, and clear multi-agency roles in keeping children safe. Cross-Cutting Themes Professional Curiosity: Safeguarding requires practitioners to question, explore, and remain alert to the child’s voice—especially in complex family environments. Information Sharing: Delays, gaps, or failure to share information contributed to missed opportunities across all reviewed cases. Clear Roles and Escalation: Clarity of roles, thresholds, and escalation routes are essential to prevent drift and diffusion of responsibility. Cumulative Harm: Professionals must be able to identify risks that build up over time, even when each incident in isolation seems low-level. Accuracy in Referral Information: Across the cases, referral forms often lacked key details, historical context, or an analysis of risk. This contributed to decisions being made on partial or overly optimistic views of the child’s situation. Accurate, detailed, and balanced information in referrals is essential for effective decision-making. Professionals should ensure that referrals reflect the full scope of concerns, including known history, existing support, and any professional disagreements. Learning from CSCP Reviews Effective safeguarding hinges on timely, accurate, and purposeful information sharing. The CSCP has drawn key learning from a series of local reviews and briefings to support improved professional practice. This includes findings from the cases of Carlos, Cassie, Emily & Jack, and the CSCP’s updated information sharing guidance. 1. The Importance of Professional Curiosity In both the Cassie and Emily & Jack cases, insufficient professional curiosity contributed to missed opportunities for early intervention. Practitioners must ask probing, respectful questions, remain open-minded, and seek to understand the child’s lived experience beyond what is initially presented. 2. Proactive and Timely Information Sharing In the Carlos case, delayed and partial sharing of concerns led to fragmented responses and missed early warning signs. Effective safeguarding relies on all professionals understanding when and how to share information—even when a full picture isn’t yet formed. 3. Importance of Multi-Agency Collaboration The reviews reinforced that no single agency holds the full picture. In Cassie’s case, vital indicators were held across different services and never triangulated. Regular multi-agency meetings and clear escalation protocols can help unify understanding and decision-making. 4. Accuracy in Capturing and Communicating Concerns The CSCP’s 2024 guidance highlights the need for precise, evidence-based documentation during referrals. Inaccurate or vague descriptions can downplay risk or hinder appropriate thresholds being met. Clearly articulating concerns—using specific language and examples—is essential for enabling the right safeguarding response. To learn more about these cases: find a review or download a briefing Good Practice in Action A police officer attending a domestic incident involving a teenager showed professional curiosity when noticing discrepancies in family members’ accounts. The officer checked internal records and found a pattern of low-level concerns previously reported by other agencies. Rather than closing the incident as isolated, the officer flagged it through a Multi-Agency Safeguarding Hub (MASH) referral. This led to a coordinated response, with joint visits by social care and police, ultimately uncovering coercive control and neglect. The officer’s initiative in questioning, documenting clearly, and seeking a multi-agency view ensured the child’s voice was heard and appropriate support was provided. Learning and Moving Forward Develop shared language and tools to improve consistency across referrals and assessments. Strengthen practitioner confidence in making referrals, especially in cases of cumulative harm or when evidence is unclear, but concerns persist. Embed reflective supervision and training focused on professional curiosity and information sharing. Promote a culture of challenge where practitioners are supported to question decisions respectfully and raise concerns when systems are not responsive. Reinforce accurate recording practices, ensuring every professional is accountable for the quality of their written communications. Further Resources 7-minute briefing: Information Sharing Department for Education guidance: Information sharing London multi-agency safeguarding data sharing agreement Multi-agency information protocol

Explore Croydon’s Local Safeguarding Children Practice Reviews (LSCPRs), analysing key cases to improve child and adult safeguarding. Learn from findings and recommendations. Safeguarding Practice Reviews আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। Baby Eva This review examines the case of Baby Eva, a four-month-old who was found to have multiple fractures of different ages. It highlights missed opportunities to recognise risk factors within her family history and emphasises the importance of early and ongoing risk assessments before and after birth. Published ২৪ এপ্রিল, ২০২৪ Read review Jake This Child Safeguarding Practice Review (CSPR) looks into the tragic case of 'Jake', a 17-year-old child who took his life just before he turned 18. Examining his needs and the involvement of various services, it reflects on legal, policy, and research aspects, drawing from the expertise of multi-agency safeguarding professionals. Published ১৯ মে, ২০২৩ Read review Emily and Jack Following a tragic incident where a three-month-old baby girl, referred to as 'Emily', was killed by her mother, a serious case review was conducted by the Croydon Safeguarding Children Board. The review identified the need for improvements in local agency information sharing. Published ২৩ অক্টোবর, ২০২০ Read review Serious Youth Violence The CSCP publishes a thematic review that sets out key principles to reduce the risk of children and young people becoming involved with serious youth violence. Additional resources are also available on our dedicated page. Published ৭ ফেব্রুয়ারি, ২০২৪ Read review Carl and Max This review examines the case of 'Carl', who was 16 when he was fatally stabbed. It revealed how he faced homelessness, unstable housing, and 2 years of no schooling. The family's forced moves disrupted support services, pushing Carl towards criminal activities and gang-related dangers. Published ২৫ মার্চ, ২০২২ Read review Vulnerable Adolescents In the summer of 2017, three Croydon teenage boys known to social services lost their lives. The CSCP agreed to conduct a thematic review that would determine whether there were any patterns in the children’s experiences. The intention was to learn from the children’s experiences to inform future service provisions. Published ২২ ফেব্রুয়ারি, ২০১৯ Read review Chloe This review explores the life and tragic death of 'Chloe', a 17-year-old who died in a state of mental crisis. Although the inquest returned an ‘accident’ verdict, Chloe’s experiences highlight the long-term impact of trauma, abuse, and exploitation. The review reflects on her journey through care and the multi-agency support she received. Published ৩০ অক্টোবর, ২০২৩ Read review Ben This review highlights lessons in engaging vulnerable young parents, particularly when domestic abuse is a concern. The missed opportunities to support the mother and her child, 'Ben', led to tragic outcomes. The importance of a multi-agency child protection approach and identifying potential risks is also emphasised. Published ৪ মার্চ, ২০২২ Read review

Find out how the CSCP website ensures accessibility for all users, including features and ongoing efforts to meet accessibility standards and guidelines. শর্তাবলী The Croydon Safeguarding Children Partnership (CSCP) is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to make our website as accessible and user-friendly as possible, in line with the Web Content Accessibility Guidelines (WCAG) 2.1. This website is run by the Croydon Safeguarding Children Partnership. We want as many people as possible to be able to use this website. For example, this means you should be able to: Navigate most of the website using a keyboard Zoom in up to 200% without the text spilling off the screen Use a screen reader to understand key content Access content across a range of screen sizes and devices We’ve also made the website text as simple as possible to understand. How accessible this website is We know some parts of this website are not fully accessible: Some content does not resize correctly on smaller screens or when zoomed beyond 150% Certain elements have low contrast, which may make it difficult to read for some users The focus indicator is not always clearly visible when navigating via keyboard Some layout features are not fully responsive and can lead to overlapping content Compliance status This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed above. What we’re doing to improve accessibility We are actively working to fix the above issues where possible within the capabilities of the Wix platform. We are regularly testing the website using both the Accessibility Wizard and external tools and will update this statement as improvements are made. Disproportionate burden Some accessibility improvements may require redevelopment outside of our current budget and platform constraints. These include certain structural or layout limitations inherent to the Wix platform. We believe resolving these would be a disproportionate burden at this time, but we are keeping this under regular review. Feedback and contact information If you need information on this website in a different format (e.g. accessible PDF, large print, easy read), please contact: Email: cscp@croydon.gov.uk . We’ll consider your request and get back to you within 10 working days. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility requirements. If you’re not happy with how we respond to your request, contact the Equality Advisory and Support Service (EASS): https://www.equalityadvisoryservice.com/ Preparation of this accessibility statement This statement was prepared on 24th July 2025 It was last reviewed on 24th July 2025. This website was last tested on 25th July 2025, using automated and manual accessibility checking tools.

Find a range of safeguarding training opportunities and courses for professionals in Croydon. Learn how to recognise, respond to, and prevent harm to children. Safeguarding Children Training আমি একটা অনুচ্ছেদ। এখানে ক্লিক করে নিজের লেখা যোগ করুন এবং আমাকে এডিট করুন। এটা সহজ। শুধু "Edit Text" এ ক্লিক করুন অথবা আপনার নিজস্ব কন্টেন্ট যোগ করতে এবং ফন্টে পরিবর্তন করতে আমাকে ডাবল ক্লিক করুন। আপনার পৃষ্ঠায় যেকোনো জায়গায় আমাকে টেনে আনতে দ্বিধা করবেন না। আমি আপনার জন্য একটি দুর্দান্ত জায়গা যেখানে আপনি গল্প বলতে পারেন এবং আপনার ব্যবহারকারীদের আপনার সম্পর্কে আরও কিছু জানাতে পারেন। Our collection of bespoke safeguarding training covers everything required to equip you and your staff with the essential knowledge needed to support safe and effective practice. Before accessing the system, you will need to create a user account . This gives you easy access to manage your bookings, complete evaluations, and download certificates whenever you need them. Please ensure that you have successfully reserved a spot for any session you wish to attend, as these events are not open and require confirmed registration. Some courses may involve fee. To find out if any charges apply, please follow the course link and review the details, including the dates, on the booking page. Please note: Selecting the correct organisation is important, as it ensures you receive any free training you are entitled to and helps avoid unnecessary charges. How to Access Training Partnership Agencies Training is free for employees from one of the following partnerships agencies: Croydon Council, Health, and Police. Voluntary, Community & Faith Groups Training is available to non-profit organisations for a nominal fee, offering an accessible way to enhance safeguarding knowledge and practice. Private Sector Private childcare, schools outside of partnership, and for-profit providers . Booking fees are apply at the point of booking. CSCP Training Portal Register Login ELEARNING Safeguarding Children Level 1 Essential foundation for anyone working with or around children in Croydon. 45 mins Group A Book here IN-PERSON Risk Identification in DA & MARAC For professionals responsible for identify domestic abuse risk using the CAADA DASH framework and applying local MARAC processes. Full day Group D,E Book here VIRTUAL Strengthening CSA Practice For practitioners seeking effective approaches to strengthen supporting children who have experienced sexual abuse. 2 hrs Group B,C Book here ELEARNING Safeguarding Children Level 2 For professionals who have regular contact with children and their families. 90 mins Group B,C Book here ELEARNING Graded Care Profile 2 Become a licensed practitioner to use the Graded Care Profile 2 neglect assessment tool developed by NSPCC. 2 - 3 hrs Group D,E Book here IN-PERSON Domestic Abuse Awareness Learn to understand and identify domestic abuse and apply processes to assess and manage risk Half day Group A,B,C,D Book here IN-PERSON Young People & Substance Misuse Discover the substance misuse risks and the contextual factors that shape young people's behaviour. various Group B,C,D,E Book here Unsure which training is for you? Learn more about competencies > Post-Training Resource Hub Unlock exclusive resources by attending one of our training sessions. Once completed, you will receive your passcode and immediate access to the full suite of materials Unlock your resources External Training Opportunities The training opportunities below are delivered by trusted external organisations, offering specialist knowledge and expertise to complement CSCP's core safeguarding programme. Find upcoming safeguarding children training sessions, offered free of charge by the London Safeguarding Children Partnership (LSCP). Find a course High-quality DSL training and educational support services for schools and other educational settings in Croydon and the surrounding areas. Find a course Free training and resources aimed at safeguarding children and young people from experiencing gaming and gambling harms. Find a course Identifying training needs Child safety is a shared responsibility across all professions. The CSCP Competency Framework required safeguarding training based on role and responsibility. We’ve simplified this into five role-based groups (A–E) with tailored courses, ensuring all staff, from frontline to leaders, have the necessary skills. Use this guide or download our quick reference to find your group and access training through the CSCP training portal . Group A - Minimal contact with children Librarians | GP receptionists | Community advice centre staff | Groundskeepers | Environmental health officers Key responsibilities for roles involving occasional interaction with children include: Recognising signs and indicators of child abuse and neglect Recording and sharing information about concerns Understanding the organisation's basic safeguarding procedures Knowing who to contact about a child's safety or welfare, including alternates Knowing who to contact about a colleague’s behaviour or potential risk to children Understanding expected standards of staff behaviour towards children Group B - Regular content with children Housing officers | Hospital staff | Youth justice service staff | Police officers (non-specialist roles) | Sports development officers / Coach | Disability specialists | Faith group leaders | Youth workers | Play scheme workers | Volunteers Key responsibilities for roles with frequent interaction with children: Record and share information about concerns. Understand how to use the Threshold Guidance to assess the needs of children and and their families. Collaborate to identify, assess, and meet the needs of children with safeguarding concerns, focusing on child-centered interventions and measurable outcomes. Understand the impact of parenting difficulties (e.g., domestic abuse, mental health, substance misuse, learning difficulties) on parenting capacity. Recognise the importance of family history and functioning. Work with children and families, addressing lack of cooperation and superficial compliance within the role. Group C - Specialist Child Protection Role Paediatricians / GPs / Health care workers | Deputy DSL / Lead Practitioner | Early years practitioners | Residential staff Midwives | Health visitors | Sexual health staff | Teachers | Probation staff | Sports club | Welfare officers | Professionals in adult services | Community play scheme workers Key responsibilities of roles with frequent interaction with children: Conducting section 47 enquiries, attending Child Protection Conferences, and managing Core Groups; roles, responsibilities, and collaborative practice. Using professional judgements to make decisions as to whether a child is suffering, or is likely to suffer, significant harm. Working with complexity. Taking emergency action. Communicating with children in line with interviewing vulnerable witness guidance. Promoting effective, professional practice. Supervising child protection cases and advising others. Group D - Operational Managers & Named Designated Leads Operational managers of services for children, young people, and/or parents/carers Professional advisers/consultants Designated Leads for Child Protection. Key responsibilities that involve overseeing child protection cases, supervising staff, and ensuring effective inter-agency practices: Working with complex cases and social work staff responsible for coordinating assessments of children in need. Supervising child protection cases. Managing performance to promote effective inter-agency practice. Specialist training to undertake key management and/or supervisory roles in, for example, intake/duty teams. Group E - Senior & Strategic Managers Senior managers responsible for strategic management of services for children, young people, and/or parents/carers Members of Local Safeguarding Children Partnerships Board-level executives, directors, and elected members Key responsibilities involve setting strategic direction, ensuring compliance with safeguarding policies, and promoting inter-agency collaboration: Sets Section 11: Expectations, Roles, and Responsibilities Promote Effective Cooperation: Members are expected to foster cooperation that enhances overall effectiveness. Stay Informed: Keep up with current policy, research, and practice developments. Apply Lessons Learned: Implement lessons from Serious Case Reviews and Learning and Improvement Reviews. Specialist Training: Ensure specialist training for specific roles, such as Independent Chair and Business Manager. Safer Recruitment Training: Complete training on safer recruitment practices.

SPRs are commissioned when a child dies or is seriously harmed, identifying ways to strengthen safeguarding. Explore local and national lessons to improve policy and practice. The Safeguarding Practice Review Process The Review Group Purpose & Accountability Local Safeguarding Children Practice Reviews (LSCPRs) are commissioned when a child dies or is seriously harmed, to identify how safeguarding practices can be strengthened. While the learning is rooted in local experience, it often has wider significance for professionals working with children and families, as well as for government and policy development. Understanding systemic issues—and identifying where practice or policy needs to adapt—is vital to creating a responsive, learning-led safeguarding system. This work is led by the Review Group, which reports to the CSCP Executive Group through quarterly updates and Review Summaries. Roles & Responsibilities The Review Group is tasked to: Identify serious child safeguarding incidents where a review would raise issues of importance in Croydon Commission an oversee reviews for those cases they consider it appropriate Ensure that action plans are drawn up in response to reviews, and that reviews are diligently followed to enhance processes and improve outcomes for children and young people. Each Review Group member is tasked to: Take responsibility for the timely completion of the Rapid Review Information Request/IMRs/other documents required by the review coordinator. The forms may be completed by a relevant professional from their organisation, but the Review Group member is responsible for making contact with that professional as well as the quality and standard of the report. Liaising with the professionals from their organisation, who had contact with the child or family subject to the review, to ensure feedback about the purpose and outcomes of any review. Liaising with relevant professionals within their organisation, to determine whether they should attend review panels or other meetings (agreement from the Chair of these meetings will need to be sought by the coordinator) Informing their organisation’s press office and ensuring any communication about publication of any review is shared with their organisation. Prepare for all meetings by reading papers in advance and, by sending papers or reports in accordance with deadlines set by the coordinators. Attend review meetings or ensure a proxy of similar seniority attends in their place. Follow up actions arising from meetings to be addressed between meetings and in accordance with deadlines set by coordinators. Be involved in safeguarding learning and practice improvement, Take responsibility to influence their own agency/service safeguarding learning approach and implementation To report on the sharing of/impact of learning in their organisation Membership & Quoracy Membership will be formed of representatives of the three statutory safeguarding partners plus representation from other relevant agencies as follows: Introduction Roles & Responsibilities Rotating Chair from CSC/Police/Health Rotating Deputy Chair from CSC/Police/Health CAMHS / South London and Maudsley (SLAM) Associate Director Safegaurding Lead Croydon Health Services (CHS) Named Nurse for Safeguarding Croydon Council: Housing Public Health Principle Independent Scrutineer Young scrutineer (post currently vacant) Croydon Council: CYPE Head of Service: Early Help & Children's Social Care QA / Performance Improvement Manager Croydon Integrated Care Board (ICB) Designated Doctor for Child Protection Designated Nurse for Safeguarding Children Metropolitan Police Detective Inspector CSCP Business Team Project Officer Business support Croydon Council: CYPE Youth Justice Service Director of Education Service Manager Early Years / PAIRS Croydon Council: Housing Safeguarding Lead (Post currently vacant) Review Oversight Quoracy is achieved by the attendance of: Croydon Children’s Social Care, Croydon Health (ICB), & the Police. Frequency & Standing Items Frequency - The Safeguarding Practice Review Group will meet six times a year / bi-monthly. Standing Items include: Summary of Reviews Partnership updates Confirmation of previous minutes & actions. The Meeting Schedule (circulated with papers) The Chair is rotated, agreed in advance as per the Meeting Schedule These terms of reference should be updated every 2 years. Review Oversight The Review Group has oversight of: Stage 3 and above Escalations Case of Concerns (CoC) Rapid Reviews (RR) Local Safeguarding Children Practice Reviews (LSCPR) The L&D Project Officer produces a bi-monthly report which summarises all reviews, the current progress as well as provides data to support greater understanding of the themes and features of safeguarding reviews. This oversight will influence the training offered by the CSCP. The Review Group will agree the methodology to be used for each review; this decision may be influenced by: Known areas of improvement needed, including where those improvements have been previously identified. Re-occurring themes in safeguarding and promotion of the welfare of children. Concerns regarding effectiveness of agencies working together and associated procedures. Concern about the actions of a single agency and relevant procedures. Where there has been no agency involvement, and this gives safeguarding partners cause for concern. Where more than one local authority, police area, or ICB is involved, particularly where families have moved around. Recommendations from the National Child Safeguarding Practice Review Panel to undertake a review. The CSCP conduct statutory and non-statutory reviews depending on the severity of harm and the likelihood of eliciting new learning to support better practice and outcomes for children. CSCP Review Process Escalation Policy Escalation Policy The Escalation Policy is designed to help professionals who encounter disagreements about a course of action. It provides a framework for managing necessary conversations and escalating unresolved issues. You can find the full policy here: CSCP Escalation and Resolution Policy The CSCP tracks all escalations that reach Stage 3 . Whether the matter is resolved at this stage or not, it is essential that a copy of the escalation is sent to CSCP@croydon.gov.uk. Review Types This section sets out the structured process for managing a Case of Concern, detailing how agencies can initiate referrals using the designated form and outlining the subsequent escalation pathways. It also provides comprehensive guidance on the procedures for Serious Incident Notifications (SIN), Rapid Reviews (RRs), and Local Safeguarding Children Practice Reviews (LSCPRs), supporting professionals to navigate each stage of the child safeguarding review framework with confidence and clarity. Review Types (COC) Case of Concern A Case of Concern is identified when a case does not meet the threshold for a Significant Incident Notification (SIN) or a LSCPR but still presents valuable opportunities for multi-agency learning. These cases typically involve near-miss safeguarding incidents where serious practice issues are identified, though the matter is not considered time-critical. This process helps to ensure that even lower-threshold cases contribute to continuous learning and improvement across the safeguarding system. To raise a case of concern please refer to the Case of Concern Policy: view document here (SIN) Serious Incident Notification A SIN is a statutory duty on the local authority when certain criteria are met. 16C (1) of the Children Act 2004 (as amended by the Children and Social Work Act 2017) states: Where a local authority in England knows or suspects that a child has been abused or neglected, the local authority must notify the Child Safeguarding Practice Review Panel if: (a) the child dies or is seriously harmed in the local authority's area (b) while normally resident in the local authority's area, the child dies or is seriously harmed outside England The death of a Care leavers under the age of 25 must also be notified, this notification does not automatically trigger a Rapid Review and may require liaison with the Croydon Adult Safeguarding Board (CSAB). Though the responsibility to notify rests on the local authority, it is for all three safeguarding partners to agree which incidents should be notified in their local area. SINs should be notified to the National Panel within 5 days of the local authority becoming aware of the incident that led to the child death or serious harm. (RR) Rapid Review If a SIN is reported for a child under 18, there must be a Rapid Review within 15 working days. A SIN always results in Rapid Review. The purpose of the Rapid Review is to: a) gather the facts about the case, as far as they can be readily established b) discuss whether any immediate action is needed to ensure children’s safety and share any learning appropriately c) consider the potential for identifying improvements to safeguard and promote the welfare of children d) decide what steps they should take next, including whether to undertake a full LSCPR Even if the criteria for a SPR are met, commissioning one is not mandatory. The Rapid Review Process is coordinated by the CSCP Business Team. Professionals are expected to complete the required template within the specified timescales, attend the Rapid Review meeting, and ensure the learning is shared with their respective agencies. (LCSPR) Local Child Safeguarding Practice Review LSCPRs are about promoting and sharing information about improvements, both within the area and potentially beyond, so the safeguarding partners must publish the report, unless they consider it inappropriate to do so. The CSCP Business Team will co-ordinate the SPR process. Professionals will be required to complete relevant templates, attend panel meetings specific to the review and share the learning with their agencies. Find a LCSPR here

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