Cookie Policy
As part of our commitment to protecting children and ensuring their safety, we utilise cookies on our website to enhance the user experience and improve our services. We will provide you with a comprehensive description of the types of cookies we use, including information about our AI chatbot, cookie management options, storage duration, and links to our privacy policy.
Our website uses both session and persistent cookies. Session cookies are temporary and are deleted once you close your browser, while persistent cookies remain on your device for a specified period or until you manually delete them. These cookies are essential for the proper functioning of our website, including enabling you to navigate between pages efficiently and remembering your preferences.
One of the features that make your experience on our website more interactive and personalised is our AI chatbot. This chatbot uses cookies to remember your previous interactions and provide you with relevant information in real-time. By using cookies, the AI chatbot can tailor its responses to better assist you with your queries and ensure a seamless user experience.
The CSCP respect your privacy and understand the importance of giving you control over your cookie preferences. You have the option to manage your cookie settings through our cookie consent tool, allowing you to accept or decline specific categories of cookies. By adjusting your preferences, you can choose which types of cookies you want to enable and customize your browsing experience on our website.
The storage duration of cookies on your device may vary depending on the type of cookie used. We ensure that our cookies are only stored for the necessary time required to fulfil their purposes and improve your interaction with our website.
For more information on how we collect, use, and protect your personal data, please refer to our privacy policy below. If you have any further questions or concerns about cookies or our privacy practices, please do not hesitate to contact us. Your privacy and security are paramount to us at Croydon Safeguarding Children Partnership, and we are committed to providing a transparent and safe online environment for all our users.
Privacy Notice
The Croydon Safeguarding Children Partnership (CSCP) collects and processes your personal data, (including special categories of personal data) in accordance with our obligations under the Data Protection Act 2018 and General Data Protection Regulation (GDPR).
The Croydon Safeguarding Children Partnership conducts regular Data Protection Impact Assessments (DPIAs) to ensure data processing on this website complies with UK GDPR and protects user privacy.
We respect your right to privacy and are committed to maintaining it. We only collect information necessary to enable us to deliver our services and store and process your personal information in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) (EU) 2016/679.
The information we collect
CSCP also collects information related to the delivery of projects, learning events, newsletter subscriptions and training. We will also collect information from you, if you complete any other forms on our site or if you contact us with comments or specific requests.
This information may include:
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your name
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work address
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email address and/or telephone number
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job role
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service area or organisation
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line manager contact details (this only applicable if registering for training)
We will only ask for information that will help us with auditing activities or to measure the impact of training. In most cases, this does not require the recording of personal information.
Why we collect your information
Your data is used for the purpose of:
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carrying out statutory auditing activities
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producing statistics and reports to research and plan training programmes
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assessing performance and set targets for service improvement
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monitoring and evaluating the quality of service we provide
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reviewing the impact of programmes delivered
How we use your information
The data you provide may be accessible to the suppliers of our event management and learning management systems. Anonymised data may also be shared with:
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statutory partners to analyse and evaluate the impact of our programmes
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external programme funders
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programme delivery partners
We will not add your email address to any external mailing lists, and we will not disclose these details to third parties unless permitted or required by law. We will keep your email address on file internally and may contact you regarding your training account. You will only receive marketing emails relating to CSCP learning events and monthly newsletter if you specifically sign up for these notifications. Your emails to us may be forwarded to CSCP business team to action, unless your email specifically does not consent to this.
Depending on how we are processing your personal data will determine the legal basis for processing.
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To perform a function or provide a service required by statute (Article 6(1)(e) GDPR)
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To comply with a legal obligation (Article 6(1)(c) GDPR)
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Where the processing is necessary for the performance of a contract (Article 1(b) GDPR)
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With your explicit consent (Articles 6(1)(a) and 9(2)(a) GDPR)
Your rights are:
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to be informed; our privacy notice is one of the ways we try and let you know how data is handled
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to access your personal information (exceptions apply in certain circumstances)
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to update inaccurate data
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to restrict processing of any inaccurate data
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to object to certain processing such as direct marketing
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to data portability in cases where consent is given or processed by automated means
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to erase data if Croydon council no longer has a lawful basis or legitimate grounds for processing it
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to withdraw your consent when it has previously been given where required
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to complain about data handling
How the CSCP protects data
The CSCP takes the security of your data seriously, The CSCP has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused, or disclosed and is not accessed except by its employees in the performance of their duties.
Croydon council is your data controller.
If you want any further information, email, DPO@croydon.gov.uk or telephone 020 8726 6000 and ask to speak with the Data Protection Officer or view our corporate privacy statement.